A portfolio spanning physician-led care, medical organizations, patient products, clinical operations, and public-facing brands.
Representative case studiesDigital · Physical · Operational
The work behind modern care.
Mutek works across the layers that make a medical business real: brand, website, patient and member apps, relational data, AI, social engagement, testing programs, operations, and physical materials.
These studies reflect delivered scopes of work. Organization names, production interface details, and visible data are withheld or adapted. No client marks, patient information, or proprietary systems are reproduced.
01
A medical concierge practice
One private-care system, from first impression to daily operation.
Mutek designed and built the brand, public website, member app, secure onboarding, relational care database, internal workflows, and patient-facing documents as one connected service.
Strategy
Brand
Member app
Care database
Website
Operations
A medical concierge practiceOrganization identity withheldRepresentative reconstruction of delivered work
Challenge
High-touch medical coordination depended on many people, documents, relationships, and time-sensitive decisions. The digital experience needed to feel effortless without hiding the operational rigor underneath it.
Response
We treated the service as one product. The member experience, care-team workspace, relational data, specialist network, website, and physical materials were designed around the same service model.
Result
A coherent medical concierge infrastructure in which every surface supports the same promise: clear access, thoughtful coordination, and accountable human care.
Private care / Member experiencePrivate care · Worldwide
Private medical care, globally coordinated
Exceptional medicine. Organized around you.
Explore membership ↗
New York · London · Wherever neededOne team wherever you are
0124/7 physician accessA trusted first call for urgent and everyday questions.02Specialist networkThoughtful introductions with the context already assembled.03Travel medicinePlans, records, and support that move with the member.
Member access / Care team
A direct line to people who know your care.
Typical reply · 2 min
Secure conversationToday · Encrypted
Amelia · 10:32
Could we make sure the specialist has my imaging before tomorrow?
Mina, care coordinator · 10:34
Already handled. The imaging and your reviewed brief are now with Dr. Levin's office.
Delivered to care team ✓
Reply securelySend ↑
Care plan / Amelia Hart
Every next step, clearly owned.
On track
01
Today · CompleteMedical brief reviewedDr. Lena Shah
Following consultationCare-plan reviewConcierge clinical team
Queued
Secure library / Member record
Your medical history, organized.
12 documents · Synced
Recent recordsAll types ⌄
MB
Reviewed medical briefUpdated today · 8 pages
Ready ↗IM
Abdominal imagingReceived yesterday · 4 files
SharedLB
Laboratory history2024–2026 · 16 results
IndexedRX
Current medicationsClinician verified · 5 items
Current
Synchronized product demonstration · Public site, member communication, coordinated care, and records
9:41•••
MEMBER PORTALPrivate careAM
Good afternoon, Amelia.
Your care, in one place.
Messages Secure
Your care team
MR
Mina ReyesCare coordinator · Online
Could we make sure the specialist has my imaging?
Already handled. Your imaging and reviewed brief are with the specialist.
Care team is available
Message your team↑
Care plan On track
Tomorrow's consultation.
10:30 · Video consultationDr. Aaron LevinGastroenterology · 45 minEverything is ready ✓
✓Medical briefReviewed by Dr. Shah
✓Records shared5 documents received
03Join consultationAvailable tomorrow at 10:25
Secure library Synced
Your records
MB
Medical briefReady · Today
↗IM
Imaging4 files · Yesterday
04LB
Lab history16 results · Updated
16RX
MedicationsClinician verified
05
Protected and currentLast synced moments ago
Member app demonstration · Views stay synchronized with the service journey
Service architectureOne relationship, supported by a connected system.
MemberApp and secure accessOnboardingProfile, consent, recordsRelational corePeople, cases, documentsCare teamTasks, decisions, follow-upPhysician networkSpecialists and facilities
Conceptual system map · No production architecture is shown
Medical concierge operations
Care coordination workspace
Synthetic demonstration
6 synthetic recordsUpdated moments ago
Searchable fictional care records
Member
Request
Coordinator
Status
Specialist introductionGastroenterology
Mina Reyes12 min ago
Active
Care-plan reviewCardiology
Theo Grant38 min ago
Review
Travel medicine briefInternal medicine
Mina Reyes1 hr ago
Ready
Follow-up coordinationOrthopedics
Sasha BellToday
Scheduled
Second-opinion packetNeurology
Theo GrantYesterday
Review
Annual health planningPreventive medicine
Sasha BellYesterday
Active
Designed for HIPAA-sensitive workflowsGDPR-conscious data handlingRole-scoped accessHuman review before consequential actions
02
A medical research nonprofit
Evidence made public, useful, and credible.
A complete public-facing system for a medical organization: identity, research library, long-form publishing, social strategy, content production, a community-response framework, and reporting design.
Brand
Website
Research library
Social management
Editorial systems
A medical research nonprofitOrganization identity withheldRepresentative reconstruction of delivered work
Challenge
The organization needed to communicate emerging medical research without turning uncertainty into hype or allowing a complex evidence base to become inaccessible.
Response
Mutek developed an editorial identity, evidence-led website, research library, publication templates, channel strategy, review gates, and a practical framework for public conversation.
Result
A connected operating model designed to support credible publishing, thoughtful public response, and disciplined audience development across web, social, email, and partnerships.
Research library / Public educationResearch for everyone
Public science for everyday health
Evidence deserves context.
Independent medical education for a more informed public.
ObservationContextPublic knowledge
Research note · 24What microbial diversity can and cannot tell us
A close read of methods, meaning, and the limits of a popular health measure.
Read the evidence review ↗Public guide · 09Four questions to ask before sharing a health claim7 min readField note · 12Why a reference range is not a diagnosis5 min read
Editorial website · Identity, research library, evidence translation, and audience journeys
Social media management and engagement
An evidence-led social media system.
For physician-led organizations, Mutek can run the full social layer, from research and editorial planning through production, approval workflows, community engagement, and performance reporting. This representative desk shows how that operating model can work.
Public research publishing desk
Social management and engagement
Representative content · No client data
October editorial calendarWeek 03
Mon 13Tue 14Wed 15Thu 16Fri 17
Research noteReading observational evidenceMedical reviewPublic guideFour questions before sharing a health claimDesign QAPhysician voiceWhat uncertainty sounds like in practiceDrafting
01Research scanTopics and source quality02Evidence packetFinding, context, limits03Medical reviewClaims and boundaries04Design and accessFormat, rights, alt text05Publish and listenResponses and corrections
Channel strategyEditorial calendarMedical and brand reviewCommunity-response frameworkAccessible contentReporting design
03
A physician-led testing program
Complex lab data, turned into a patient experience.
Product strategy, patient portal, home test-kit journey, interactive educational report, longitudinal testing, and a clinician-controlled publication workflow.
Patient portal
Clinical data UX
AI-assisted reporting
Testing workflow
Packaging
A physician-led testing programOrganization identity withheldRepresentative reconstruction of delivered work
Challenge
Microbiome testing produces dense technical information, but the patient experience also includes forms, a home kit, specimen tracking, education, consultation, and repeat testing.
Response
Mutek designed the whole journey, then built an interactive report that connects source values to plain-language explanation while preserving an explicit clinician review gate.
Result
A calm, coherent program that helps patients understand where they are, explore what their report means, and arrive at a physician conversation better prepared.
01EnrollProfile and forms complete02CollectHome kit delivered03ProcessSample received by lab04UnderstandInteractive report ready05ConsultPhysician visit upcoming06ContinuePlan and retest
An educational view of patterns in this sample, prepared for discussion with your clinician.
Interactive glossary example
This sample shows broad Microbial diversity: A measure of how many different organisms are present and how evenly they are represented in a sample.Microbial diversityA measure of how many different organisms are present and how evenly they are represented in a sample.Hover, focus, or tap the term across several groups. Diversity is one signal among many and does not, by itself, describe health or diagnose a condition.
RichnessBroad rangeWithin reference cohortEvennessModerateSeveral groups predominateFunctional potentialVariedReview with clinician
Relative compositionIllustrative values
Bacteroidota 38.4%Firmicutes 31.7%Actinobacteriota 16.2%Other groups 13.7%
Fictional sample data for interface demonstration only
Interactive report · Hover, focus, or tap “microbial diversity” to open its definition
Physical patient experience
The program begins before the portal.
A coordinated mailer, collection system, instructions, and return materials make a sensitive process feel clear, considered, and manageable.
Home Collection KitComplete system · Organization identity withheld01 · ArrivalProtective mailer and calm unboxing02 · CollectionFitted tray, materials, and return sequence
Representative reconstruction presented without client branding. No client marks, patient information, or production instructions are shown.
Provider workspaceReport explanation
Draft 03
AI-assisted draft Your report contains a varied microbial community across several major groups. This section is educational and should be interpreted with the complete clinical context.
